Last Updated: December 2025

This policy tells you what personal information we collect on pepti.to, why we collect it, and what we do with it.

Information We Collect

When you make a purchase, we collect your name, email address, shipping address, and whatever details you enter at checkout. We need this information to process your order and get your products to you. Because we accept cryptocurrency only, we don’t handle credit cards, bank details, or other traditional payment data.

When you subscribe to our newsletter or grab a discount code, we collect your email address. Every marketing email we send has an unsubscribe link, so you control whether you keep hearing from us.

When you message us through live chat, we collect the information you choose to share in that conversation. Intercom powers our live chat, so they store and process those conversations under their privacy practices as well as ours.

When you browse the site, we automatically collect technical information including your IP address, browser type, device details, pages you visit, and how long you spend on them. Our Cookies Policy explains this tracking in full.

How We Use Your Data

We process your information to ship your orders and keep you updated on delivery status, answer your questions via chat or email, send promotional content if you’ve signed up for it, analyze how visitors use our site so we can make it better, detect and prevent fraudulent orders, and meet any legal requirements that apply to us.

We stick to these purposes. If we ever need to use your data for something new, we’ll let you know.

Service Providers

Running an online business means working with other companies. Here’s who handles your data besides us.

Intercom operates our live chat system. Your conversations and contact details go through their platform when you chat with us.

Mailgun delivers our emails. Every order confirmation, shipping notification, and newsletter passes through their servers.

Twilio supports our communications infrastructure. They may process your contact details when we reach out about orders.

All these providers work under contracts that limit how they can use your information. They’re processors, not controllers, meaning they handle data only for our purposes and can’t do anything else with it. Still, their own privacy policies apply to their services, so check those if you want complete details.

Marketing Communications

Signing up for our newsletter or discount offers means you’ll receive promotional emails from us. You can opt out anytime by clicking the unsubscribe link in any email. Once you unsubscribe, the marketing stops. Order confirmations and shipping updates will still come through because those are transactional, not promotional.

We build our mailing list through legitimate sign ups only. We don’t purchase email lists or spam people who haven’t opted in.

Cookies

Pepti.to uses cookies to function properly and to understand how people use the site. Our separate Cookies Policy has all the specifics on what cookies we deploy, their purposes, and your options for managing them.

Who We Share Data With

We don’t sell your personal information. Full stop.

We share data with the service providers listed above because they help us operate, legal authorities when the law compels us to comply, and potential buyers of our business if we’re ever acquired (you’d be notified).

Outside these scenarios, your data doesn’t leave our hands.

How Long We Keep Your Data

Order records stay in our system for years because tax laws and business accounting require it. Marketing data stays until you unsubscribe, then we remove you from our lists. Chat logs remain accessible for customer service reference unless you request deletion.

Your Privacy Rights

Laws in many regions give you rights over your personal data. You may be entitled to see what data we have about you, fix anything that’s wrong, request deletion under certain conditions, object to specific types of processing, and get a copy of your data in a usable format.

Want to exercise these rights? Contact us through the Contact Us page. Give us up to 30 days to respond. We’ll verify your identity before acting on requests because we need to confirm you’re actually the person whose data is involved.

How We Protect Your Information

We implement technical safeguards and organizational policies to keep your data secure from unauthorized access and accidental loss. That said, nothing online is 100% secure. We do our part, but using the internet always carries some risk.

Data Transfers

Your information may move across borders. We operate internationally, and that means data could be processed in countries with different privacy laws than yours. Using pepti.to means you accept this reality. We still apply consistent protections to your data wherever it ends up.

Age Restrictions

Pepti.to isn’t for minors. We don’t knowingly collect information from anyone under 18, and our products are intended for adult researchers. If we find out we’ve gathered data from someone underage, we delete it.

Policy Updates

This policy will change over time as our business evolves and laws shift. Check the “Last Updated” date to see when we last revised it. For major changes, we might send an email, but monitoring this page yourself is the surest way to stay informed.

---

Using pepti.to means you’ve read and accepted this privacy policy.